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1.1 Identity of the Data Controller
Data is collected by Médiweb,
Head Office: PO Box 30026, 33601 PESSAC CEDEX
1.2 Collection and Processing of Your Data
The information we collect helps us personalize and continuously improve your shopping experience on the website audistimpharma.fr.. We use it to process orders, deliver products and services, process payments, and communicate with you regarding your orders, products, services, and promotional offers. We also use this information for statistical analysis to improve our stores and provide you with the most relevant offers.
Order Management and Customer Relations
During your visits to our site, we may ask you for information through questionnaires, forms, and particularly when you create your customer account.
The requested information, marked with an asterisk, is required. It is necessary to process your requests. If you do not provide this information, Médiweb will be unable to respond or fulfill your order.
Other information is intended to help us get to know you better and is, therefore, optional. You are free to choose not to provide it.
Shopping Cart Management
To facilitate your shopping experience, we store your shopping cart using a cookie. If your account is active, we save and retain your shopping cart so that you can complete your purchase at a later time. We may send you electronic communications to inform you of the status of your shopping cart.
Personalization of Our Services
When you visit our site, information regarding your browsing activity may be recorded via “cookies” installed on your device. If you have logged in, we may link your browsing data with your personal information to provide you with personalized offers tailored to your interests. You may at any time request that we no longer send you offers tailored to your device’s browsing information by contacting us by mail at Mediweb: BP 30026 33601 Pessac cedex
1.3 Recipients of the data
The information collected is intended for Mediweb
Unless you consent at the time your data is collected, information about you will not be disclosed.
The information collected may be shared with third parties contracted by Mediweb to perform outsourced tasks necessary for managing your account, orders, and payments: these contractors are under no circumstances permitted to use this data for their own purposes.
1.4 Your rights to access, modify, and delete data
You may access and modify your contact information at any time in your customer account under the “Your Personal Information” section.
In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, correct, and delete data concerning you, as well as the right to object to its processing. If you wish to exercise these rights, you may write to Mediweb: P.O. Box 30026, 33601 Pessac Cedex, France, providing your last name, first name, address, and email address, along with a copy of a valid ID (to protect your data from unauthorized third parties) and, if possible, your customer ID or order number to expedite the processing of your request.